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My parcel weighs

0-10kg 11-14kg 15-20kg

Prohibited items

The following items (including items similar in description/content) can not be carried on this service.

Customers sending any of the items below may be subject to their orders being cancelled without notice:

  • Aerosol
  • Aftershaves
  • Air Bag
  • Alcoholic Beverages
  • Ammunition
  • Animals Of Any Form (Alive Or Dead)
  • Any Item Containing Petrol (Liquid, Gas Or Fumes)
  • Aromatherapy Oil
  • Basin
  • Basins
  • Batteries
  • Biological Samples
  • Cash, Credit Cards, Debit Cards
  • Chainsaw
  • Cheques
  • Chocolate
  • Christmas Crackers
  • Counterfeit Currency
  • Credit/Debit/Cash Cards
  • Dangerous Goods
  • Documents (Outside The EU)
  • Driving Licence
  • Drugs (Including Prescription)
  • Engines
  • Filth
  • Fire Extinguisher
  • Fish (Live Or Dead)
  • Food Items
  • Fragrance
  • Gearbox
  • Gun
  • Hazardous Goods
  • Hover Board/Swegway/Segway
  • Human Flesh
  • Human Remains
  • Infectious Substances
  • Item Described As “Unknown”
  • Ivory
  • Jewellery
  • Juice
  • Kayaks
  • Knives
  • Ladders
  • Lighter
  • Liquids/Creams/Oils
  • Lottery Tickets
  • Magnets
  • Mattress
  • Meat
  • Medical Equipment
  • Milk Powder (Formula)
  • Mobile Phones Outside The EU
  • Money/Cash/Currency/Vouchers
  • Nail Varnish
  • Oil
  • Paint
  • Passport
  • Perfumes
  • Perishable Goods (All)
  • Plant
  • Precious Metals (Gold/Silver/Platinum Etc.)
  • Printer Toner/ Ink Cartridges (International Parcels Only)
  • Replica Weapons
  • Samsung Galaxy Note 7
  • Seatbelt Tensioner
  • Settee
  • Sink/Basin
  • Slush Syrup
  • Sofa
  • Stamps (Unless Franked)
  • Steering Wheel
  • Surf Board
  • Television
  • Tickets
  • Tobacco And Tobacco Products
  • Toilets
  • Tyre
  • Vehicle Bonnet
  • Vehicle Bumper
  • Water
  • Weapons
  • Wheels
  • Windscreen
  • Wooden Items

Special Provisions:

  • Amplifiers – maximum parcel compensation value for damages is £200.00, up to £2,500.00 compensation for lost items.
  • Apple Mac/Macpro – maximum parcel compensation value for damages is £200.00, up to £2,500.00 compensation for lost items. (Imacs Are Covered For Loss Only)
  • Banjo/Guitar/Cello/Violin – maximum parcel compensation value for damages is £100.00, up to £1,000.00 compensation for lost items. Musical Instruments Must Be Sent In Hard Cases.

No Compensation items:

The following items (or any item similar in description or content) can only be carried on a no compensation basis on any service.

Any person sending such an item does so at their own risk:

  • Amber
  • Antique
  • Boiler/Boilers
  • Bottles
  • Bulbs
  • Camera
  • Canvas Print
  • Car Panel
  • Car Spoiler/ Car Spoilers
  • Carbon Fibre/Carbon Fiber
  • Ceramics/Figures/Figurines
  • China/Porcelain
  • Clock
  • Coffee Machines
  • Computer Monitor/Monitors/Imac
  • Concrete
  • Cooker Hood
  • Cooking Hob/Hobs
  • Crockery/Pots/Pottery
  • Crystal
  • Delicate Items
  • Detergent
  • Diamonds
  • Documents
  • Electric Cooker
  • Fiberglass
  • Fish Tank
  • Fishing Rods
  • Fragile Items (All)
  • Framed Painting/Photograph
  • Gems Or Gemstones
  • Glass
  • Glass/Glassware
  • Hamper
  • Lampshades
  • Lenses
  • Lights/Lighting/Lamps/Chandeliers
  • Marble
  • Microscope
  • Microwave
  • Mirror
  • Ornament
  • Over Head Projectors
  • Packaging/Media Packaging
  • Painting/Pictures
  • Pewter Figures
  • Picture Frames
  • Poster
  • Print
  • Projector
  • Real Fur
  • Resin
  • Scanner
  • Sewing/Knitting Machine
  • Shower Screen
  • SIM Cards
  • Spectacles
  • Stoneware
  • Suitcases/ Flightcases (Not Acceptable As Packaging)
  • Telescope
  • Television
  • Tiles
  • Torches
  • Turntables
  • Vase
  • Vehicle Door
  • Velux
  • Vermiculite Board
  • Watch
  • White Goods (Fridges, Ovens, Freezers, Cooker Hoods, Etc)
  • Window
  • Window Frame

Some helpful packaging advice

  • Please do not overload or under-fill boxes. Use a suitable box size for the items you want to send.
  • Labels like “Fragile” and “Handle with Care” are meant for information. While we can still carry these on the network, we cannot be held liable for any damage occurring to such items. You should use appropriate packaging materials for fragile items such as stretched polystyrene chips, plastic bubble, polyethylene foam, crumpled air cushions or shredded paper to pad fragile items.
  • Use superior packaging materials for your shipments.
  • For valuable items, use boxes made of corrugated cardboard, with good quality outer liners and strong double-layered boards.
  • The use of cushioning materials helps to stop your packaging contents from moving and note that a good way to seal and secure your box is by strapping them, or using a strong tape.
  • Always put fragile goods in the centre of a package, making sure that they are not in contact with the sides and are well cushioned on all sides.
  • We advise you to repack your gifts properly because most goods sold in nice-looking packaging may not be appropriate for shipping.
  • Soft cushion your data discs, audio and video tapes around each item before putting them in the box.
  • If you must reuse a box make sure that the box is in good shape and not weak. And don’t use damaged or poor cartons
  • It is against the Law to send dangerous or prohibited goods as you may be liable for prosecution.

Affordable

We are at least 75% cheaper than other same day collection & delivery services. We can collect urgently, and save you money if delivery isn’t required urgently.

Convenient

With our online booking system, you no longer lug your parcel around or wait endlessly for a driver. Just book online and we can collect your parcel on the same day if you book by 12pm.

Shorter windows

Our 2 hour window is perfect if you need a collection urgently. We won’t keep you in the whole day, so you can spend your precious time doing what you need to do.

Our Multiple items

If you have a special requirement for a recurring collection and multiple deliveries,
please contact us and see how we can help your business grow.